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Conflict Management

Conflict Management

Avoid thinking errors, moderate emotions, and resolve disputes with better decisions.

Enroll in Conflict Management

4, 8 & 12 Hours

Choose the course that fits the situation. All courses are self-paced and 100% online.

4 Hours — Conflict Management $52 / 4 hours

Foundational 4-hour course on resolving conflict and disputes.

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8 Hours — Conflict Management $60 / 8 hours

Extended 8-hour course on resolving conflict and disputes.

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12 Hours — Conflict Management $68 / 12 hours

Comprehensive 12-hour course on resolving conflict and disputes.

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Description

Learn how conflicts develop and how to handle disagreements without making them worse. Students will gain communication, listening, and problem-solving skills that can help them resolve conflicts in a healthy and respectful way.

What You Get

  • A fully online experience
  • Unlimited, 24/7 access
  • Full audio with text
  • Complete from any computer, mobile device, or tablet
  • Free Certificate of Completion
  • Log in and out as many times as you want
  • Easy to use and navigate

Why Students Love It

Convenient

No need to take time off from work or school. Take your courses around your own schedule.

Audio with Text

Read through the course or sit back and have it read to you. It's all up to you.

Any Device

Complete your course from any computer, mobile device, or tablet, anywhere, anytime.

Start & Stop Anytime

We save your progress automatically. Log in and out as many times as you need.

Topics Covered

4 Hours
  • Pre-Test for Conflict Management
  • Effective Communication
  • Conflict Management
  • Communication: A Two-Way Street
  • Assertive vs Aggressive
  • Setting Boundaries
  • Purpose of Feelings
  • The Myth of Control
  • Empathy
  • Forgiveness
  • 10 Things NOT To Do When You Feel Glad, Sad or Mad
  • Conflict Management Final
8 Hours
  • Pre-Test for Conflict Management
  • Effective Communication
  • Conflict Management
  • Communication: A Two-Way Street
  • Assertive vs Aggressive
  • Setting Boundaries
  • Empathy
  • Feeling Disrespected: Why?
  • Jealousy Betrayal and Emotions
  • Moral Reasoning for Better Choices
  • Impulse Control Crimes - Part 1
  • Impulse Control Crimes - Part 2
  • Purpose of Feelings
  • The Myth of Control
  • From Prison to Purpose
  • Making Amends
  • Life is NOT Fair
  • Forgiveness
  • 10 Things NOT To Do When You Feel Glad, Sad or Mad
  • Conflict Management Final
12 Hours
  • Pre-Test for Conflict Management
  • Effective Communication
  • Conflict Management
  • Communication: A Two-Way Street
  • Personal Responsibility and Anger
  • Assertive vs Aggressive
  • What is Bothering You?
  • Purpose of Feelings
  • Coping with Emotions
  • Thinking Errors Part 1
  • Thinking Errors Part 2
  • Setting Boundaries
  • Empathy
  • Feeling Disrespected: Why?
  • Jealousy Betrayal and Emotions
  • Moral Reasoning for Better Choices
  • What is Impulse Control?
  • What is GOOD Impulse Control?
  • The Importance of Controlling Impulses
  • Impulse Control Crimes - Part 1
  • Impulse Control Crimes - Part 2
  • The Myth of Control
  • From Prison to Purpose
  • Life Lessons from an Ex Gang Member
  • Making Good Choices
  • Making Amends
  • Life is NOT Fair
  • 10 Life Hacks for Success
  • My Purpose
  • Your Legacy
  • Conflict Management Final